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Owner-Reported Problems · NHTSA

2015 Volkswagen Jetta — Problems & Complaints

NHTSA has 194 owner complaints on file for this vehicle. Every report below was filed by a real owner with the US government's road-safety agency.

194
Complaints
filed with NHTSA
8
Involved a Crash
owner-reported
1
Involved Fire
owner-reported
9
Injuries
across all reports
Years to Avoid

Volkswagen Jetta — Complaints by Model Year

Years flagged AVOID have at least twice this model's average complaint count — the strongest public-data signal of a bad year.

875 complaints

640 complaints

527 complaints

517 complaints

386 complaints

194 complaints

161 complaints

159 complaints

31 complaints

549 complaints

53 complaints

69 complaints

43 complaints

Problem Areas

What Owners Complain About Most

Electrical System 49 reports
Engine 43 reports
Unknown Or Other 34 reports
Power Train 23 reports
Service Brakes 20 reports
Fuel/propulsion System 18 reports
Air Bags 17 reports
Steering 15 reports
In Their Own Words

Recent Owner Reports

Steering ODI 11056620 12/26/2017

TL* THE CONTACT OWNS A 2015 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE HORN IN THE VEHICLE WOULD NOT SOUND. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE CONTACT EXPERIENCED THE SAME FAILURE WITH PREVIOUSLY OWNED VOLKSWAGEN JETTAS. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 10,000.

Steering ODI 11290707 12/22/2019

THE WINDOW HAS A MIND OF ITS OWN. I WENT THROUGH THE MANUAL TO TROUBLESHOOT IT, WORKED FINE FOR A DAY THEN RIGHT BACK TO WHAT IT WAS BEFORE. EVERYTHING THAT HAS TO DO WITH THE DRIVERSIDE DOOR, EXPECT TO OPEN FROM THE INSIDE JUST WENT HAYWIRE WITH NO WARNING. THE MIRROR DEFROST DOESN'T WORK AND THE OUTSIDE DOOR HANDLE WON'T OPEN ANY LONGER. WHEN I TURN IT IS NOW MAKING A STA…

Fuel/propulsion System ODI 10937142 12/22/2016

THIS VEHICLE'S VIN REPORT SHOWS NO OPEN RECALLS. YET I SMELL FUEL IN THE CABIN AND HAVE ON MULTIPLE OCCASIONS SEEN EVIDENCE OF FUEL LEAKED ON THE GROUND. OTHER 2015 JETTAS DO HAVE RECALLS FOR A FUEL RAIL LEAK. MY VEHICLE APPEARS TO HAVE THE SAME SAFETY ISSUE. I BELIEVE MY VEHICLE SHOULD ALSO BE INCLUDED IN THE SAFETY RECALL. I ASK YOU TO INCLUDE IT IN THE EXISTING SAFETY RECA…

Suspension ODI 11498391 12/21/2022

My 2015 Jetta SE was making noises in the left front end. I was driving when something fell off my vehicle. I was able to stop and pick up the item that fell off. It was part of a coil spring that was from the left front side of my car. The VW dealer replaced the left front coil spring. That was 6 months ago. Recently, I heard a loud bang from under my car and a couple o…

Unknown Or Other ODI 10936749 12/21/2016

RECEIVED SAFETY RECALL LETTER FROM VW OF AMERICA. AS INDICATED IN LETTER, I'VE EXPERIENCED REFUELING ISSUES; I TRIED TO CONTACT SERRAMONTE VW FOR SERVICE. NOT ONLY WAS I UNSUCCESSFUL IN GETTING THROUGH TO THE SERVICE DEPARTMENT, THEIR WEBPAGE FOR INITIATING SERVICE REQUESTS IS CURRENTLY INACTIVE. HOPING YOU WILL NOTIFY SERRAMONTE VW TO BE ACCESSIBLE SO AS TO RESPOND TO SAFETY …

Same Vehicle

Recalls & Crash Tests

Complaints are one half of the picture — see the official recalls and NHTSA crash-test stars for the 2015 Volkswagen Jetta, or check your exact car by VIN with the free VIN lookup.

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Problems Checker

Any year, make and model: open the Car Problems Checker. Data: NHTSA (US DOT, public domain), cached up to 7 days.

Questions

FAQ

Is the 2015 Volkswagen Jetta reliable?
Owners have filed 194 safety complaints with NHTSA for the 2015 Volkswagen Jetta, most often about electrical system. Compare the complaint counts across model years above — a year with far more complaints than the model's average is the strongest 'avoid' signal in public data.
Which Volkswagen Jetta years should I avoid?
The rule of thumb used by analysts: a model year whose complaint count is well above the model's own average (we flag 2× or more) usually had a real manufacturing or design problem — not just noisy reporting. Use the year-by-year strip on this page.
Where do these complaints come from?
Directly from NHTSA, the US government road-safety agency. Any owner can file a Vehicle Owner Questionnaire; NHTSA publishes them as public domain data. We cache each lookup for up to 7 days.
Do complaints mean a recall is coming?
Sometimes. NHTSA opens defect investigations when complaint patterns emerge, and investigations can end in recalls. Check the recalls page for this vehicle to see what has already been recalled.