2011 Volkswagen Jetta — Problems & Complaints
NHTSA has 640 owner complaints on file for this vehicle. Every report below was filed by a real owner with the US government's road-safety agency.
Volkswagen Jetta — Complaints by Model Year
Years flagged AVOID have at least twice this model's average complaint count — the strongest public-data signal of a bad year.
875 complaints
640 complaints
527 complaints
517 complaints
386 complaints
194 complaints
161 complaints
159 complaints
31 complaints
What Owners Complain About Most
Recent Owner Reports
IGNITION SWITCH KEY LOCK SOLENOID (N376) PROBLEM. HELLO, MY WIFE'S 2011 JETTA HAS A MALFUNCTIONING IGNITION LOCK CYLINDER. PERHAPS THE IGNITION SWITCH KEY LOCK SOLENOID (N376)? NORMALLY THE KEY SHOULD BE LOCKED IN THE IGNITION WHILE THE CAR IS IN D(DRIVE). HOWEVER, THERE APPEARS TO BE A MALFUNCTION IN THE N376 (OR OTHER) WHICH DOES NOT ENGAGE THE LOCKING SOLENOID. THIS …
WIND NOISE COMING FROM DRIVER SIDE DOOR.
IF THE OUTSIDE TEMPERATURE GOES BELOW APPROXIMATELY 15 DEGREES FAHRENHEIT, THE WIPERS FAIL TO OPERATE. THIS CAN HAPPEN WHEN THE VEHICLE HAS BEEN PARKED, OR DURING OPERATION. THIS HAS HAPPENED SEVERAL TIMES AND FROM INDICATIONS ON THE INTERNET, IS A KNOWN SAFETY PROBLEM.
ON THIS VEHICLE, FUSE (F16 PLUG-IN POSITION) OVERHEATED AND DAMAGED THE FUSE BOX, CAUSING A PARTIAL LOSS OF EXTERIOR VEHICLE LIGHTING. THIS COULD INCREASE THE RISK OF A CRASH CAUSING INJURY AND/OR DAMAGE TO PROPERTY. VW ISSUED 97AM ACTION ALERT FOR EARLIER YEAR SAME MODELS, BUT NOT THIS AND LATER YEAR MODELS.
FOR TWO YEARS PRIOR TO AUGUST 2016, I WENT INTO MY VW DEALER ONCE A MONTH BECAUSE THE CHECK TIRE LIGHT CAME ON. EACH TIME THEY JUST PUT AIR IN THE TIRES AND SAID THERE WAS NO PROBLEM, AND EACH TIME I ASKED THEM TO CHECK THE RIMS. ONCE OR TWICE THEY INSPECTED AND CLEANED THE RIMS AND SAID THERE WAS NO PROBLEM. IN JUNE 2016 I ASKED THEM TO CHECK AGAIN BECAUSE I PLANNED TO DRIVE …
Recalls & Crash Tests
Complaints are one half of the picture — see the official recalls and NHTSA crash-test stars for the 2011 Volkswagen Jetta, or check your exact car by VIN with the free VIN lookup.
Problems Checker
Any year, make and model: open the Car Problems Checker. Data: NHTSA (US DOT, public domain), cached up to 7 days.