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Owner-Reported Problems · NHTSA

2010 Volkswagen Jetta — Problems & Complaints

NHTSA has 875 owner complaints on file for this vehicle. Every report below was filed by a real owner with the US government's road-safety agency.

875
Complaints
filed with NHTSA
24
Involved a Crash
owner-reported
5
Involved Fire
owner-reported
12
Injuries
across all reports
Years to Avoid

Volkswagen Jetta — Complaints by Model Year

Years flagged AVOID have at least twice this model's average complaint count — the strongest public-data signal of a bad year.

875 complaints

640 complaints

527 complaints

517 complaints

386 complaints

194 complaints

161 complaints

159 complaints

Problem Areas

What Owners Complain About Most

Electrical System 236 reports
Fuel System 198 reports
Diesel 166 reports
Fuel/propulsion System 127 reports
Engine 119 reports
Power Train 111 reports
Engine And Engine Cooling 71 reports
Service Brakes 62 reports
In Their Own Words

Recent Owner Reports

Fuel System ODI 10817096 12/30/2015

JETTA HPFP. IN EARLY 2013 MY JETTA TDI HAD TO HAVE THE FUEL PUMP REPLACED DUE TO A DEFECT IN THE MATERIALS. THE ISSUE HAS JUST HAPPENED AGAIN, SAME SYMPTOMS. ONLY THIS TIME VOLKSWAGEN IS CLAIMING THE FUEL PUMP FAILED DUE TO CONTIMINATED FUEL. MY INSURANCE COMPANY DENIES THAT FACT AND IS POINTING THE FINGER AT VW FOR A FAULTY FUEL PUMP. THE REPAIR IS UPWARDS OF $5000 AND VOLKSW…

Fuel System ODI 10441763 12/30/2011

THE HIGH PRESSURE FUEL PUMP ON MY 2010 VW TDI FAILED ON THE HIGHWAY CAUSING A SUDDEN LOSS OF POWER. THE VEHICLES WAS TOWED TO THE DEALERSHIP WHERE THEY CONFIRMED THAT THE INJECTOR PUMP WAS THE PROBLEM. *KB

Visibility ODI 10297535 12/30/2009

NEW 2010 JETTA SE WITHOUT RAIN SENSOR WINDSHIELD WIPERS. THE WIPER SPEED DECREASES WITH THE SPEED OF THE ENGINE AND DOES NOT CONSISTENTLY INCREASE WHEN THE ENGINE SPEED INCREASES. WHEN I SLOWED AS I APPROACHED A YIELD SIGN IN A DRIVING RAIN, MY WINDSHIELD WIPERS SLOWED SO MUCH THAT I WAS UNABLE TO SEE OUT THE WINDSHIELD. AS I ACCELERATED, THE SPEED DID NOT RETURN TO THE HIG…

Fuel System ODI 10441496 12/28/2011

TL- THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THAT THE FUEL LINE AND THE FUEL INJECTOR WAS CRACKED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE REPAIRS WERE MADE TO THE VEHICLE UNDER NHTSA CAMPAIGN ID NUMBER: 11V490000 (FUEL SYSTEM, DIESEL) BUT THE REPAIR DID NOT RECTIFY THE FUEL LINE ISSUE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CO…

Power Train ODI 10297106 12/28/2009

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE VEHICLE HESITATES AND SHUDDERS WHEN IT IS COLD. ALSO WHEN COLD,THE VEHICLE WILL NOT ACCELERATE OVER 35 MPH. THE VEHICLE WILL DOWN-SHIFT INTO NEUTRAL WHEN ATTEMPTING TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER AT LEAST FOUR TIMES. AT THE LAST INSPECTION, THE COMPUTER WAS REPROGRAMMED. AFTER THE REPAIR THE TRANSMISSION D…

Same Vehicle

Recalls & Crash Tests

Complaints are one half of the picture — see the official recalls and NHTSA crash-test stars for the 2010 Volkswagen Jetta, or check your exact car by VIN with the free VIN lookup.

Check Another Car

Problems Checker

Any year, make and model: open the Car Problems Checker. Data: NHTSA (US DOT, public domain), cached up to 7 days.

Questions

FAQ

Is the 2010 Volkswagen Jetta reliable?
Owners have filed 875 safety complaints with NHTSA for the 2010 Volkswagen Jetta, most often about electrical system. Compare the complaint counts across model years above — a year with far more complaints than the model's average is the strongest 'avoid' signal in public data.
Which Volkswagen Jetta years should I avoid?
The rule of thumb used by analysts: a model year whose complaint count is well above the model's own average (we flag 2× or more) usually had a real manufacturing or design problem — not just noisy reporting. Use the year-by-year strip on this page.
Where do these complaints come from?
Directly from NHTSA, the US government road-safety agency. Any owner can file a Vehicle Owner Questionnaire; NHTSA publishes them as public domain data. We cache each lookup for up to 7 days.
Do complaints mean a recall is coming?
Sometimes. NHTSA opens defect investigations when complaint patterns emerge, and investigations can end in recalls. Check the recalls page for this vehicle to see what has already been recalled.