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Owner-Reported Problems · NHTSA

2012 Volkswagen Jetta — Problems & Complaints

NHTSA has 527 owner complaints on file for this vehicle. Every report below was filed by a real owner with the US government's road-safety agency.

527
Complaints
filed with NHTSA
24
Involved a Crash
owner-reported
7
Involved Fire
owner-reported
17
Injuries
across all reports
Years to Avoid

Volkswagen Jetta — Complaints by Model Year

Years flagged AVOID have at least twice this model's average complaint count — the strongest public-data signal of a bad year.

875 complaints

640 complaints

527 complaints

517 complaints

386 complaints

194 complaints

161 complaints

159 complaints

31 complaints

549 complaints

Problem Areas

What Owners Complain About Most

Electrical System 144 reports
Unknown Or Other 111 reports
Engine 88 reports
Fuel/propulsion System 52 reports
Power Train 50 reports
Steering 44 reports
Service Brakes 41 reports
Air Bags 35 reports
In Their Own Words

Recent Owner Reports

Electrical System ODI 11164303 12/31/2018

FRONT DRIVER SIDE DOOR WILL INTERMITTENTLY FAIL TO LOCK AND/OR UNLOCK WITH KEY FOB OR LOCK/UNLOCK BUTTONS IN THE CABIN (BEGAN APPROX 6/20/2018 AT APPROX 43,000 MILES). MUST USE THE KEY IN EXTERIOR KEY HOLE TO MANUALLY LOCK OR UNLOCK, BUT WHILE KEY IS IN THE IGNITION IT IS IMPOSSIBLE TO LOCK THE DOOR MANUALLY AS THERE IS NO MANUAL LOCK SWITCH ONLY POWER LOCK SWITCH. EVERY TIME …

Engine ODI 10816968 12/30/2015

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. WHILE STARTING THE VEHICLE, THE CONTACT NOTICED A BURNING ODOR EMITTING FROM INSIDE THE VEHICLE. THE ENGINE COMPARTMENT CAUGHT FIRE. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN AUTO BODY REPAIR CENTER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOT…

Power Train ODI 10816677 12/29/2015

THE CAR UNINTENTIONALLY ACCELERATES AND THERE SEEMS TO BE AN ISSUE WITH THE CLUTCH DISENGAGING AT HIGHWAY SPEEDS. THE CAR HAS 42K MILES ON IT AND THE DEALER WANTS A PER-AUTHORIZATION SIGNED OF $1600 BEFORE THEY WILL LOOK AT THE ISSUE. UNSAFE AND INSANE!

Electrical System ODI 10937697 12/27/2016

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE HORN FAILED TO FUNCTION. THE CONTACT STATED THAT THE HORN FUNCTIONED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.

Fuel System ODI 10668385 12/26/2014

GLOW PLUG WARNING LIGHT FLASHED AND CHECK ENGINE LIGHT CAME ON ACCOMPANIED BY A LOSS OF POWER WHILE DRIVING. DEALERSHIP DIAGNOSED THE PROBLEM AS A FAILURE OF THE HIGH PRESSURE FUEL PUMP. *TR

Same Vehicle

Recalls & Crash Tests

Complaints are one half of the picture — see the official recalls and NHTSA crash-test stars for the 2012 Volkswagen Jetta, or check your exact car by VIN with the free VIN lookup.

Check Another Car

Problems Checker

Any year, make and model: open the Car Problems Checker. Data: NHTSA (US DOT, public domain), cached up to 7 days.

Questions

FAQ

Is the 2012 Volkswagen Jetta reliable?
Owners have filed 527 safety complaints with NHTSA for the 2012 Volkswagen Jetta, most often about electrical system. Compare the complaint counts across model years above — a year with far more complaints than the model's average is the strongest 'avoid' signal in public data.
Which Volkswagen Jetta years should I avoid?
The rule of thumb used by analysts: a model year whose complaint count is well above the model's own average (we flag 2× or more) usually had a real manufacturing or design problem — not just noisy reporting. Use the year-by-year strip on this page.
Where do these complaints come from?
Directly from NHTSA, the US government road-safety agency. Any owner can file a Vehicle Owner Questionnaire; NHTSA publishes them as public domain data. We cache each lookup for up to 7 days.
Do complaints mean a recall is coming?
Sometimes. NHTSA opens defect investigations when complaint patterns emerge, and investigations can end in recalls. Check the recalls page for this vehicle to see what has already been recalled.