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Owner-Reported Problems · NHTSA

2014 Volkswagen Jetta — Problems & Complaints

NHTSA has 387 owner complaints on file for this vehicle. Every report below was filed by a real owner with the US government's road-safety agency.

387
Complaints
filed with NHTSA
20
Involved a Crash
owner-reported
2
Involved Fire
owner-reported
18
Injuries
across all reports
Years to Avoid

Volkswagen Jetta — Complaints by Model Year

Years flagged AVOID have at least twice this model's average complaint count — the strongest public-data signal of a bad year.

875 complaints

640 complaints

527 complaints

517 complaints

387 complaints

194 complaints

161 complaints

159 complaints

31 complaints

549 complaints

53 complaints

69 complaints

Problem Areas

What Owners Complain About Most

Engine 108 reports
Electrical System 94 reports
Power Train 74 reports
Unknown Or Other 71 reports
Fuel/propulsion System 38 reports
Air Bags 37 reports
Exterior Lighting 24 reports
Service Brakes 18 reports
In Their Own Words

Recent Owner Reports

Electrical System ODI 11292087 12/30/2019

WHILE DRIVING ON THE OVERPASS THE CAR CUTOFF ALMOST HIT FROM BEHIND BY A DUMP TRUCK WOULD NOT CRANK BACK UP FOR 7 MINUTES. AIRBAG LIGHT ON SHOW MALFUNCTION OF AIRBAG

Engine ODI 11499433 12/29/2022

Engine has began working rough in idling, rpm bouncing on the low speed and traffic. Check engine light is on. So far, I have seen too many people experiencing absolutely the same issue with 1.8t engine with low mileage driven

Steering ODI 11445340 12/28/2021

SRS system error, says my seatbelt is not fastened when it is, warning chime and light intermittently will continue to chime with light illuminated saying my seatbelt is not fastened. When key is inserted wheel will sometimes not unlock allowing the key to turn from off to accessory or start position, as if the key isn’t working properly.

Structure ODI 11163809 12/28/2018

AFTER THE SOFTWARE UPGRADE/SERVICE IN DEC 2018, THE DOORS UNLOCK WHILE WE ARE DRIVING ON THE STREET OR THE HIGHWAY. EXTREMELY DANGEROUS. ERIC THE SERVICE MANAGER AT WINN VOLKSWAGEN IN NEWARK CALIFORNIA DEALER REFUSES TO NOTIFY VW OF THE ISSUE AND ASKED US TO NOTIFY VW WHICH I DID.

Electrical System ODI 11057134 12/28/2017

THE HORN DOES NOT WORK, ENGINE LIGHT STAYS ON WHILE DRIVING OR IN PARK, WHEN YOU PUT GAS IN THE VEHICLE YOU HAVE TO PRESS THE ACCELERATOR FOR IT TO START OTHERWISE IT WILL CUT OFF, HEATER BLOWS A LITTLE ON 2 OTHER THAN THAT BLOWS OUT COOL AIR

Same Vehicle

Recalls & Crash Tests

Complaints are one half of the picture — see the official recalls and NHTSA crash-test stars for the 2014 Volkswagen Jetta, or check your exact car by VIN with the free VIN lookup.

Check Another Car

Problems Checker

Any year, make and model: open the Car Problems Checker. Data: NHTSA (US DOT, public domain), cached up to 7 days.

Questions

FAQ

Is the 2014 Volkswagen Jetta reliable?
Owners have filed 387 safety complaints with NHTSA for the 2014 Volkswagen Jetta, most often about engine. Compare the complaint counts across model years above — a year with far more complaints than the model's average is the strongest 'avoid' signal in public data.
Which Volkswagen Jetta years should I avoid?
The rule of thumb used by analysts: a model year whose complaint count is well above the model's own average (we flag 2× or more) usually had a real manufacturing or design problem — not just noisy reporting. Use the year-by-year strip on this page.
Where do these complaints come from?
Directly from NHTSA, the US government road-safety agency. Any owner can file a Vehicle Owner Questionnaire; NHTSA publishes them as public domain data. We cache each lookup for up to 7 days.
Do complaints mean a recall is coming?
Sometimes. NHTSA opens defect investigations when complaint patterns emerge, and investigations can end in recalls. Check the recalls page for this vehicle to see what has already been recalled.