2020 Volkswagen Jetta — Problems & Complaints
NHTSA has 53 owner complaints on file for this vehicle. Every report below was filed by a real owner with the US government's road-safety agency.
Volkswagen Jetta — Complaints by Model Year
Years flagged AVOID have at least twice this model's average complaint count — the strongest public-data signal of a bad year.
517 complaints
386 complaints
194 complaints
161 complaints
159 complaints
31 complaints
549 complaints
53 complaints
69 complaints
43 complaints
43 complaints
44 complaints
29 complaints
0 complaints
What Owners Complain About Most
Recent Owner Reports
Vehicle has been displaying "Emergency services unavailable" along with lights for steering and braking systems, Intermittently since new. The dealer stated no problem found.. Now that the vehicle is out of warranty they tell me it needs a new computer module. I believe they said Telematics control unit.
The contact owns a 2020 Volkswagen Jetta. The contact stated while driving 65 MPH, the panoramic sunroof shattered without impact. The contact stated that he was cut by shards of falling glass from the sunroof. The contact stated that no medical attention was sought. The contact pulled over and inspected the vehicle but found no cause or evidence that an object had struck the …
Hit a pot hole in the road and vehicle completely shut down and will not crank. Diagnostic code U0100 is saying that the ecm and pcm are no longer communicating. If I had been on the highway or in a high traffic area that could have been a life threatening situation as everything is run through the electronics of the car.
Since I PURCHASED MY Jetta SEL the car IN 2020 March the back right tire will not hold air. Have taken to the dealership and the young man said it was the valve stem and simple fix small issue. Claiming had an stem issues. Leaving the dealership 15 minutes later Hit the interstate and all of a sudden light comes on low air right tire ongoing issue for over a year refuse to b…
Was is merging onto interstate i95 and the Jetta wouldn’t accelerate no matter how hard I pushed the gas pedal eventually took my foot off and had to turn on emergency lights then The Jetta started slowly moving as if it was just going to stall almost got rear ended and then the car wanted to send me in to another lane. Due to the angry driver behind me.
Recalls & Crash Tests
Complaints are one half of the picture — see the official recalls and NHTSA crash-test stars for the 2020 Volkswagen Jetta, or check your exact car by VIN with the free VIN lookup.
Problems Checker
Any year, make and model: open the Car Problems Checker. Data: NHTSA (US DOT, public domain), cached up to 7 days.