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Owner-Reported Problems · NHTSA

2023 Volkswagen Jetta — Problems & Complaints

NHTSA has 43 owner complaints on file for this vehicle. Every report below was filed by a real owner with the US government's road-safety agency.

Complaints

filed with NHTSA

Involved a Crash

owner-reported

Involved Fire

owner-reported

Injuries

across all reports

Years to Avoid

Volkswagen Jetta — Complaints by Model Year

Years flagged AVOID have at least twice this model's average complaint count — the strongest public-data signal of a bad year.

2016 Volkswagen Jetta

161 complaints

2017 Volkswagen Jetta

159 complaints

2018 Volkswagen Jetta

31 complaints

2019 Volkswagen Jetta AVOID

549 complaints

2020 Volkswagen Jetta

53 complaints

2021 Volkswagen Jetta

69 complaints

2022 Volkswagen Jetta

43 complaints

2023 Volkswagen Jetta

43 complaints

2024 Volkswagen Jetta

44 complaints

2025 Volkswagen Jetta

29 complaints

2026 Volkswagen Jetta

0 complaints

Problem Areas

What Owners Complain About Most

Engine 11 reports

Service Brakes 11 reports

Unknown Or Other 10 reports

Electrical System 9 reports

Forward Collision Avoidance 5 reports

Fuel/propulsion System 3 reports

Vehicle Speed Control 3 reports

Lane Departure 2 reports

In Their Own Words

Recent Owner Reports

Unknown Or Other ODI 11630896 12/16/2024

SOS Emergency Call Function Error. One yellow warning light on left bottom side of the dashboard and “Emergency call function! Service vehicle” on the right side bottom.

Service Brakes ODI 11559572 12/11/2023

The contact owns a 2023 Volkswagen Jetta. The contact stated that while his son was driving at an undisclosed speed, he heard an abnormal squeaking sound coming from the rear of the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed failures with the rear brake pads and rotors. The contact was informed that the rear brake pads and r…

Power Train ODI 11629906 12/10/2024

The follow failed module faults have REPEATEDLY FAILED: U010400 lost communication with cruise control module, U112100 databus missing message & U112300 databus error value received, C110BF0 Adaptive Cruise Control Sensor, C111207 Haldex Clutch Pump Mechanical Malfunction, P030400 Cyl 4 Misfire, ***P085000 Park/Neutral Switch Input Circuit Open or Short***, U105400 Information…

Electrical System ODI 11701619 11/26/2025

The backup camera in my 2023 VW Jetta has been malfunctioning since the car was new. It intermittently fails to display an image when shifted into reverse, creating a serious safety hazard. Backup cameras are federally required safety equipment, and when it doesn’t work, visibility behind the vehicle is completely lost. This failure also affects all associated safety systems, …

Air Bags ODI 11625391 11/15/2024

I was driving 50 mph and hit a very large deer. The airbag did not deploy and there was no warning

Same Vehicle

Recalls & Crash Tests

Complaints are one half of the picture — see the official recalls and NHTSA crash-test stars for the 2023 Volkswagen Jetta, or check your exact car by VIN with the free VIN lookup.

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Problems Checker

Any year, make and model: open the Car Problems Checker. Data: NHTSA (US DOT, public domain), cached up to 7 days.

Questions

FAQ

Is the 2023 Volkswagen Jetta reliable?

Owners have filed 43 safety complaints with NHTSA for the 2023 Volkswagen Jetta, most often about engine. Compare the complaint counts across model years above — a year with far more complaints than the model's average is the strongest 'avoid' signal in public data.

Which Volkswagen Jetta years should I avoid?

The rule of thumb used by analysts: a model year whose complaint count is well above the model's own average (we flag 2× or more) usually had a real manufacturing or design problem — not just noisy reporting. Use the year-by-year strip on this page.

Where do these complaints come from?

Directly from NHTSA, the US government road-safety agency. Any owner can file a Vehicle Owner Questionnaire; NHTSA publishes them as public domain data. We cache each lookup for up to 7 days.

Do complaints mean a recall is coming?

Sometimes. NHTSA opens defect investigations when complaint patterns emerge, and investigations can end in recalls. Check the recalls page for this vehicle to see what has already been recalled.