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Owner-Reported Problems · NHTSA

2025 Kia Sorento — Problems & Complaints

NHTSA has 76 owner complaints on file for this vehicle. Every report below was filed by a real owner with the US government's road-safety agency.

76
Complaints
filed with NHTSA
6
Involved a Crash
owner-reported
0
Involved Fire
owner-reported
5
Injuries
across all reports
Years to Avoid

Kia Sorento — Complaints by Model Year

Years flagged AVOID have at least twice this model's average complaint count — the strongest public-data signal of a bad year.

254 complaints

428 complaints

136 complaints

20 complaints

189 complaints

122 complaints

42 complaints

76 complaints

0 complaints

Problem Areas

What Owners Complain About Most

Electrical System 22 reports
Unknown Or Other 20 reports
Engine 19 reports
Power Train 19 reports
Forward Collision Avoidance 9 reports
Vehicle Speed Control 7 reports
Service Brakes 6 reports
Visibility/wiper 5 reports
In Their Own Words

Recent Owner Reports

Vehicle Speed Control ODI 11707422 12/29/2025

Instrument gauge cluster freezes while driving. Cannot view current speed, blinker status, cruise control settings, tachometer information, fuel status, or ADAAS items. Also gear select indicator light freezes and does not show correct gear/park. Can only be reset by disconnecting negative battery cable and discharging system.

Power Train ODI 11705120 12/15/2025

Today is 12/15/2025 About a month or 2 ago i was on the highway coming from South Carolina to North Carolina when the engine revved up unexpectedly without input. It has HDA2 and that was doing most of the work. The vehicle started to speed up beyond the set limit and once i hit the brakes and manually shifted i was able to regain control. Last week the vehicle made a small…

Electrical System ODI 11704271 12/10/2025

Road debris under normal driving conditions caused a puncture of the inverter radiator resulting in a total loss of coolant in the inverter and battery system. Inspection of the system at a Kia dealer confirmed the problem. The first sign of concern was an error displayed on the driver screen stating, "Check drive motor cooling system". There is no mention of this error in the…

Power Train ODI 11703167 12/05/2025

There is an electronic glitch with the gear shifting system where it will randomly / sporadically not allow shifting from reverse to drive and provides the error message "gear already selected." This has happened numerous times and resolves itself after 1-2 minutes. However, the vehicle remains in the wrong gear (reverse) while waiting, creating a significant safety issue. …

Power Train ODI 11702340 12/01/2025

Vehicle: 2025 Kia Sorento (leased) VIN: [XXX] Mileage at failure: 11,345 Incident dates: March 23, April 27, November 28–December 1 Type: Loss of power / electrical failure / safety hazard Complaint Description: I am reporting repeated electrical failures and complete loss of power in my 2025 Kia Sorento that created unsafe situations for myself and my children. The first …

Same Vehicle

Recalls & Crash Tests

Complaints are one half of the picture — see the official recalls and NHTSA crash-test stars for the 2025 Kia Sorento, or check your exact car by VIN with the free VIN lookup.

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Problems Checker

Any year, make and model: open the Car Problems Checker. Data: NHTSA (US DOT, public domain), cached up to 7 days.

Questions

FAQ

Is the 2025 Kia Sorento reliable?
Owners have filed 76 safety complaints with NHTSA for the 2025 Kia Sorento, most often about electrical system. Compare the complaint counts across model years above — a year with far more complaints than the model's average is the strongest 'avoid' signal in public data.
Which Kia Sorento years should I avoid?
The rule of thumb used by analysts: a model year whose complaint count is well above the model's own average (we flag 2× or more) usually had a real manufacturing or design problem — not just noisy reporting. Use the year-by-year strip on this page.
Where do these complaints come from?
Directly from NHTSA, the US government road-safety agency. Any owner can file a Vehicle Owner Questionnaire; NHTSA publishes them as public domain data. We cache each lookup for up to 7 days.
Do complaints mean a recall is coming?
Sometimes. NHTSA opens defect investigations when complaint patterns emerge, and investigations can end in recalls. Check the recalls page for this vehicle to see what has already been recalled.