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Owner-Reported Problems · NHTSA

2024 Kia Sorento — Problems & Complaints

NHTSA has 42 owner complaints on file for this vehicle. Every report below was filed by a real owner with the US government's road-safety agency.

42
Complaints
filed with NHTSA
4
Involved a Crash
owner-reported
1
Involved Fire
owner-reported
4
Injuries
across all reports
Years to Avoid

Kia Sorento — Complaints by Model Year

Years flagged AVOID have at least twice this model's average complaint count — the strongest public-data signal of a bad year.

804 complaints

254 complaints

428 complaints

136 complaints

20 complaints

189 complaints

122 complaints

42 complaints

75 complaints

0 complaints

Problem Areas

What Owners Complain About Most

Electrical System 11 reports
Structure 7 reports
Service Brakes 6 reports
Unknown Or Other 6 reports
Power Train 5 reports
Engine 5 reports
Visibility/wiper 3 reports
Forward Collision Avoidance 3 reports
In Their Own Words

Recent Owner Reports

Visibility/wiper ODI 11703966 12/09/2025

Panoramic sunroof panel spontaneously exploded at highway speed.

Unknown Or Other ODI 11700393 11/19/2025

The Panoramic roof glass shattered. It was not hit by any external debris. It just exploded scaring the driver almost losing vehicle control. The dealer inspected it and confirmed nothing external caused it, however KIA will not warrant it. Our insurance company has not inspected it yet. It is available for inspection.

Air Bags ODI 11698884 11/12/2025

I was involved in an automobile collision. It was a T- Bone collision on the driver side. My vehicle flipped on it's side, the moon roof completely shattered, my seatbelt released me and I was ejected through the moon roof. The vehicle landed on top of me. All of my air bags did not deploy even though my vehicle rolled over twice.

Exterior Lighting ODI 11698885 11/12/2025

headlights and taillights went out while driving and a few seconds and then came back on and everything on the dash also went out and came back on. i was driving at night time when this happened it put me and my child at risk. i called the dealership and they refused to fix saying that my kia is not impacted by this recall. But that i could schedule an appointment to have m…

Steering ODI 11698072 11/07/2025

My vehicle has issues with the power steering. At random times, day or night, the wheel steers to the right and I have to force my grip on the wheel to avoid crashing. It last between 3-5 seconds. No lights or alerts light up on the dashboard. Dealerships have been unable to assist me, I have gone to three different ones. They cannot identify the issue. Loss of power steering …

Same Vehicle

Recalls & Crash Tests

Complaints are one half of the picture — see the official recalls and NHTSA crash-test stars for the 2024 Kia Sorento, or check your exact car by VIN with the free VIN lookup.

Check Another Car

Problems Checker

Any year, make and model: open the Car Problems Checker. Data: NHTSA (US DOT, public domain), cached up to 7 days.

Questions

FAQ

Is the 2024 Kia Sorento reliable?
Owners have filed 42 safety complaints with NHTSA for the 2024 Kia Sorento, most often about electrical system. Compare the complaint counts across model years above — a year with far more complaints than the model's average is the strongest 'avoid' signal in public data.
Which Kia Sorento years should I avoid?
The rule of thumb used by analysts: a model year whose complaint count is well above the model's own average (we flag 2× or more) usually had a real manufacturing or design problem — not just noisy reporting. Use the year-by-year strip on this page.
Where do these complaints come from?
Directly from NHTSA, the US government road-safety agency. Any owner can file a Vehicle Owner Questionnaire; NHTSA publishes them as public domain data. We cache each lookup for up to 7 days.
Do complaints mean a recall is coming?
Sometimes. NHTSA opens defect investigations when complaint patterns emerge, and investigations can end in recalls. Check the recalls page for this vehicle to see what has already been recalled.