2021 Kia Sorento — Problems & Complaints
NHTSA has 20 owner complaints on file for this vehicle. Every report below was filed by a real owner with the US government's road-safety agency.
Kia Sorento — Complaints by Model Year
Years flagged AVOID have at least twice this model's average complaint count — the strongest public-data signal of a bad year.
987 complaints
751 complaints
1,252 complaints
804 complaints
254 complaints
428 complaints
136 complaints
20 complaints
189 complaints
122 complaints
42 complaints
75 complaints
0 complaints
What Owners Complain About Most
Recent Owner Reports
I noticed my car having a delayed engagement whenever i put it in reverse. I had to wait a couple of seconds before it would go in reverse. As i was leaving my job there is a hill and i noticed jerking when trying to accelerate up. As i made if past the hill i stop at a light,upon takeoff i noticed my car wouldn't accelerate but the RPM gauge spiked.i turned it off and then ba…
This is my third report regarding a dangerous loss of drive power on my vehicle, which completely matches NHTSA Recall 22V760000. Kia of Rainbow City in Alabama diagnosed the failing transmission oil pump in March 2026 but refused to honor the recall because a software patch was previously marked 'complete.' The dealership has since deactivated my digital access to the inspect…
The contact owns a 2021 Kia Sorento. The contact stated that while driving approximately 50 MPH and exiting the freeway, the vehicle failed to accelerate and decelerated. While slowing down and driving onto the shoulder a second vehicle crashed into the rear of the vehicle. During the crash the contact sustained a mild neck injury. Medical attention was sought. Additionally, t…
The transmission in my Kia Sorento intermittently does not engage when shifting from park to drive. It will take 5 to 10 seconds for the gear to engage. When this occurs, the car is free-wheeling and will roll away. This is especially dangerous if you are on a slope or hill. I of course am applying the brake when shifting out of park, but their is no warning or indication that…
Car will lose power sporadically ,go into limp mode . Need to shut off ignition,restart and then fine till next time!
Recalls & Crash Tests
Complaints are one half of the picture — see the official recalls and NHTSA crash-test stars for the 2021 Kia Sorento, or check your exact car by VIN with the free VIN lookup.
Problems Checker
Any year, make and model: open the Car Problems Checker. Data: NHTSA (US DOT, public domain), cached up to 7 days.