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Owner-Reported Problems · NHTSA

2023 Kia Sorento — Problems & Complaints

NHTSA has 121 owner complaints on file for this vehicle. Every report below was filed by a real owner with the US government's road-safety agency.

121
Complaints
filed with NHTSA
3
Involved a Crash
owner-reported
2
Involved Fire
owner-reported
3
Injuries
across all reports
Years to Avoid

Kia Sorento — Complaints by Model Year

Years flagged AVOID have at least twice this model's average complaint count — the strongest public-data signal of a bad year.

1,252 complaints

804 complaints

254 complaints

428 complaints

136 complaints

20 complaints

189 complaints

121 complaints

42 complaints

75 complaints

0 complaints

Problem Areas

What Owners Complain About Most

Electrical System 37 reports
Unknown Or Other 36 reports
Engine 31 reports
Power Train 20 reports
Forward Collision Avoidance 14 reports
Service Brakes 12 reports
Vehicle Speed Control 11 reports
Lane Departure 10 reports
In Their Own Words

Recent Owner Reports

Engine ODI 11633311 12/31/2024

Engine consuming excessive oil between oil changes.

Steering ODI 11560085 12/14/2023

While driving there is a loud squeak that is coming from the steering column on the left side. The dealerships cannot reperform because it only happens about 60% of the time when driving. We have brought the vehicle in twice now and both times the dealership could not recreate the noise. Many people are having the same issue with the 2022 and 2023 Kia models. They have specu…

Electrical System ODI 11704792 12/12/2025

I have been calling the nearest Kia dealership to have this recall fixed since September 2025 and there has been no remedy since. We do not feel safe using the vehicle due to the recall involving a fire hazard due to HVAC wiring. We have a family that needs the vehicle and its been 3 months with no remedy and no estimated date of when remedy will be available, so remedy for re…

Power Train ODI 11629564 12/09/2024

When I start driving, there’s a lot of hesitation like it’s going to stall and it also does this going up hills or mountains? I was on the interstate and there was a line of cars behind me and my car started to hesitate and almost stall, causing all cars behind me to break to not cause a domino effect accident I have reported this to the Kia dealer and knowing that there’s a l…

Electrical System ODI 11629574 12/09/2024

What component or system failed or malfunctioned, and is it available for inspection upon request? I was driving and the car completely shut down- I could not use my brakes or accelerate. I had to pull along the road in ongoing traffic to coast to a stop. I lost all control. How was your safety or the safety of others put at risk? I was in traffic and the cars behind me had t…

Same Vehicle

Recalls & Crash Tests

Complaints are one half of the picture — see the official recalls and NHTSA crash-test stars for the 2023 Kia Sorento, or check your exact car by VIN with the free VIN lookup.

Check Another Car

Problems Checker

Any year, make and model: open the Car Problems Checker. Data: NHTSA (US DOT, public domain), cached up to 7 days.

Questions

FAQ

Is the 2023 Kia Sorento reliable?
Owners have filed 121 safety complaints with NHTSA for the 2023 Kia Sorento, most often about electrical system. Compare the complaint counts across model years above — a year with far more complaints than the model's average is the strongest 'avoid' signal in public data.
Which Kia Sorento years should I avoid?
The rule of thumb used by analysts: a model year whose complaint count is well above the model's own average (we flag 2× or more) usually had a real manufacturing or design problem — not just noisy reporting. Use the year-by-year strip on this page.
Where do these complaints come from?
Directly from NHTSA, the US government road-safety agency. Any owner can file a Vehicle Owner Questionnaire; NHTSA publishes them as public domain data. We cache each lookup for up to 7 days.
Do complaints mean a recall is coming?
Sometimes. NHTSA opens defect investigations when complaint patterns emerge, and investigations can end in recalls. Check the recalls page for this vehicle to see what has already been recalled.