2023 Kia Sorento — Problems & Complaints
NHTSA has 121 owner complaints on file for this vehicle. Every report below was filed by a real owner with the US government's road-safety agency.
Kia Sorento — Complaints by Model Year
Years flagged AVOID have at least twice this model's average complaint count — the strongest public-data signal of a bad year.
1,252 complaints
804 complaints
254 complaints
428 complaints
136 complaints
20 complaints
189 complaints
121 complaints
42 complaints
75 complaints
0 complaints
What Owners Complain About Most
Recent Owner Reports
Engine consuming excessive oil between oil changes.
While driving there is a loud squeak that is coming from the steering column on the left side. The dealerships cannot reperform because it only happens about 60% of the time when driving. We have brought the vehicle in twice now and both times the dealership could not recreate the noise. Many people are having the same issue with the 2022 and 2023 Kia models. They have specu…
I have been calling the nearest Kia dealership to have this recall fixed since September 2025 and there has been no remedy since. We do not feel safe using the vehicle due to the recall involving a fire hazard due to HVAC wiring. We have a family that needs the vehicle and its been 3 months with no remedy and no estimated date of when remedy will be available, so remedy for re…
When I start driving, there’s a lot of hesitation like it’s going to stall and it also does this going up hills or mountains? I was on the interstate and there was a line of cars behind me and my car started to hesitate and almost stall, causing all cars behind me to break to not cause a domino effect accident I have reported this to the Kia dealer and knowing that there’s a l…
What component or system failed or malfunctioned, and is it available for inspection upon request? I was driving and the car completely shut down- I could not use my brakes or accelerate. I had to pull along the road in ongoing traffic to coast to a stop. I lost all control. How was your safety or the safety of others put at risk? I was in traffic and the cars behind me had t…
Recalls & Crash Tests
Complaints are one half of the picture — see the official recalls and NHTSA crash-test stars for the 2023 Kia Sorento, or check your exact car by VIN with the free VIN lookup.
Problems Checker
Any year, make and model: open the Car Problems Checker. Data: NHTSA (US DOT, public domain), cached up to 7 days.