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Owner-Reported Problems · NHTSA

2011 Jeep Wrangler — Problems & Complaints

NHTSA has 485 owner complaints on file for this vehicle. Every report below was filed by a real owner with the US government's road-safety agency.

485
Complaints
filed with NHTSA
13
Involved a Crash
owner-reported
20
Involved Fire
owner-reported
13
Injuries
across all reports
Years to Avoid

Jeep Wrangler — Complaints by Model Year

Years flagged AVOID have at least twice this model's average complaint count — the strongest public-data signal of a bad year.

686 complaints

485 complaints

833 complaints

654 complaints

654 complaints

474 complaints

460 complaints

309 complaints

1,823 complaints

Problem Areas

What Owners Complain About Most

Air Bags 145 reports
Fuel/propulsion System 88 reports
Electrical System 83 reports
Steering 58 reports
Power Train 40 reports
Suspension 39 reports
Engine 36 reports
Unknown Or Other 33 reports
In Their Own Words

Recent Owner Reports

Unknown Or Other ODI 11292338 12/31/2019

DRIVING TO WORK MY WRANGLER DIED AND BURST INTO FLAMES MOVING FROM THE BACK TO THE FRONT. I WAS NORTHBOUND ON HWY 265 WHEN VEHICLE DIED AND STARTED BURNING.*DT*JB

Vehicle Speed Control ODI 10668933 12/30/2014

CRUISE CONTROL DOES NOT WORK (MULTIPLE TIMES FIXED).*JS

Fuel/propulsion System ODI 10669006 12/30/2014

FOR THE THIRD FILL-UP IN A ROW, WHEN THE PUMP SHUTS OFF AN ADDITIONAL AMOUNT OF GAS SPURTS OUT OF THE FILL UP TUBE AND DOWN THE REAR LEFT SIDE OF THE JEEP. THE JEEP IS NOT OBEYING/MONITORING THE LEVEL OF THE FUEL BEING PUMPED INTO IT AND WHEN IT RISES TO A NORMAL CUT OFF LEVEL THE JEEP IGNORES IT AND ALLOWS MORE FUEL TO ENTER THE VEHICLE. IT'S TOO LATE TO SHUT IT OFF EACH T…

Fuel/propulsion System ODI 10816819 12/29/2015

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT WHILE REFUELING THE VEHICLE, THERE WAS FUEL LEAKING FROM THE FUEL TANK OF THE VEHICLE. THE CONTACT STATED THAT THE FAILURE HAD GOTTEN PROGRESSIVELY WORST OVER TIME. THE VEHICLE WAS NOT YET DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 61,000.

Steering ODI 10668615 12/28/2014

I WAS TRAVELING NORTH IT HAD SNOWED THE DAY PRIOR ROADS WERE SLICK OR SO I THOUGHT THE JEEP WAS STEERING STRANGE I WAS TRAVELING UP A SMALL INCLINE AND TOOK THE FIRST OF TWO TURNS I MADE THE FIRST AND LOST ALL CONTROL GOING INTO THE SECOND IN TO THE DITCH MISSING A LARGE TREE AND BOUNCED OUT OF THE DITCH AND DOWN THE DITCH ON THE OTHER SIDE. WITH MY SEAT BELT ON I WAS STILL T…

Same Vehicle

Recalls & Crash Tests

Complaints are one half of the picture — see the official recalls and NHTSA crash-test stars for the 2011 Jeep Wrangler, or check your exact car by VIN with the free VIN lookup.

Check Another Car

Problems Checker

Any year, make and model: open the Car Problems Checker. Data: NHTSA (US DOT, public domain), cached up to 7 days.

Questions

FAQ

Is the 2011 Jeep Wrangler reliable?
Owners have filed 485 safety complaints with NHTSA for the 2011 Jeep Wrangler, most often about air bags. Compare the complaint counts across model years above — a year with far more complaints than the model's average is the strongest 'avoid' signal in public data.
Which Jeep Wrangler years should I avoid?
The rule of thumb used by analysts: a model year whose complaint count is well above the model's own average (we flag 2× or more) usually had a real manufacturing or design problem — not just noisy reporting. Use the year-by-year strip on this page.
Where do these complaints come from?
Directly from NHTSA, the US government road-safety agency. Any owner can file a Vehicle Owner Questionnaire; NHTSA publishes them as public domain data. We cache each lookup for up to 7 days.
Do complaints mean a recall is coming?
Sometimes. NHTSA opens defect investigations when complaint patterns emerge, and investigations can end in recalls. Check the recalls page for this vehicle to see what has already been recalled.