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Owner-Reported Problems · NHTSA

2012 Kia Sorento — Problems & Complaints

NHTSA has 880 owner complaints on file for this vehicle. Every report below was filed by a real owner with the US government's road-safety agency.

880
Complaints
filed with NHTSA
21
Involved a Crash
owner-reported
77
Involved Fire
owner-reported
36
Injuries
across all reports
Years to Avoid

Kia Sorento — Complaints by Model Year

Years flagged AVOID have at least twice this model's average complaint count — the strongest public-data signal of a bad year.

3 complaints

1,519 complaints

880 complaints

981 complaints

987 complaints

751 complaints

1,252 complaints

804 complaints

254 complaints

428 complaints

Problem Areas

What Owners Complain About Most

Engine 461 reports
Electrical System 127 reports
Service Brakes 103 reports
Air Bags 81 reports
Unknown Or Other 81 reports
Hydraulic 69 reports
Exterior Lighting 60 reports
Power Train 55 reports
In Their Own Words

Recent Owner Reports

Engine ODI 11707873 12/30/2025

The contact owns a 2012 Kia Sorento. The contact stated that her son had reported that the vehicle was losing motive power and had failed to exceed 15 MPH while driving. The check engine warning illuminated. The contact advised the driver to pull over and to stop the vehicle. The vehicle was towed to a local dealer, who diagnosed the vehicle and advised that the engine had fa…

Engine ODI 11633041 12/30/2024

Driving on the highway, engine began to tick and make strange noise, engine light flashed, oil light cam on and engine ceased.

Suspension ODI 11562779 12/30/2023

Brackets associated with the rear axle rusted and cracked. Became unable to drive safely. Back wheels started going crooked(top was inward and bottom was outward)

Electrical System ODI 11385657 12/30/2020

TL* THE CONTACT OWNS A 2012 KIA SORRENTO. THE CONTACT STATED THAT HIS WIFE WAS DRIVING THROUGH A SNOW STORM AND THE VEHICLE STALLED SEVERAL TIMES. THE WIFE PULLED THE VEHICLE OVER AND CALLED FOR A TOW AND A NEW BATTERY WAS BOUGHT AND THE OLD ONE WAS REPLACED. THE FAILURE RECURRED ON THE SAME DAY. THE VEHICLE WAS TAKEN TO AN INDEPENDNENT MECHANIC WHO OBSERVED THE VEHICLE SHUTTI…

Vehicle Speed Control ODI 10557899 12/30/2013

WHILE DRIVING THE SORRENTO, IT SUDDENLY SHUT OFF WHILE I WAS IN TRAFFIC. THERE HAVE BEEN FOUR OTHER INCIDENTS SINCE THEN. ONE DAY THERE WERE TWO OF THE SAME THING HAPPENING IN ONE DAY. *TR

Same Vehicle

Recalls & Crash Tests

Complaints are one half of the picture — see the official recalls and NHTSA crash-test stars for the 2012 Kia Sorento, or check your exact car by VIN with the free VIN lookup.

Check Another Car

Problems Checker

Any year, make and model: open the Car Problems Checker. Data: NHTSA (US DOT, public domain), cached up to 7 days.

Questions

FAQ

Is the 2012 Kia Sorento reliable?
Owners have filed 880 safety complaints with NHTSA for the 2012 Kia Sorento, most often about engine. Compare the complaint counts across model years above — a year with far more complaints than the model's average is the strongest 'avoid' signal in public data.
Which Kia Sorento years should I avoid?
The rule of thumb used by analysts: a model year whose complaint count is well above the model's own average (we flag 2× or more) usually had a real manufacturing or design problem — not just noisy reporting. Use the year-by-year strip on this page.
Where do these complaints come from?
Directly from NHTSA, the US government road-safety agency. Any owner can file a Vehicle Owner Questionnaire; NHTSA publishes them as public domain data. We cache each lookup for up to 7 days.
Do complaints mean a recall is coming?
Sometimes. NHTSA opens defect investigations when complaint patterns emerge, and investigations can end in recalls. Check the recalls page for this vehicle to see what has already been recalled.